Which of the following is NOT an accurate statement with respect to quality? Quality is:
A) a universal theme in the global economy.
B) a necessary but not sufficient condition for competitive success.
C) in existence when a firm's goods or services meet or exceed customers' expectations.
D) possible when customers support it.

Question

Quizplus · Accepted Answer

While customer support can contribute to the success of a quality product, it is not a requirement for quality to exist. Quality can be measured objectively through various metrics and standards, regardless of whether customers support it or not.

Which of the Following Is NOT an Accurate Statement with Respect