Criteria for reevaluating internal business processes using the balanced scorecard include all of the following EXCEPT ____.

Question

Quizplus · Accepted Answer

The other choices listed (B, C, D) are all criteria that are commonly considered when reevaluating internal business processes with the balanced scorecard. However, improvements in innovative ability are not typically included as a criterion as they are more relevant to a company's overall strategy and long-term success rather than specific internal processes.

Criteria for Reevaluating Internal Business Processes Using the Balanced Scorecard