When writing effective online help, you should
A)write in the affirmative.
B)use color carefully.
C)provide readers with a content menu.
D)A and B are correct.
E)All of these answers are correct.

Question

Quizplus · Accepted Answer

All of these answers are correct. Writing in the affirmative (i.e. telling the user what to do instead of what not to do), using color sparingly and consistently for emphasis, and providing a clear and comprehensive content menu can all contribute to making online help more effective and easy to use.

When Writing Effective Online Help, You Should