Two Factors Have Enhanced Management's Respect for Employee Communication in Public

Two factors have enhanced management's respect for employee communication in public relations: One is the value associated with building employee understanding, teamwork, and commitment in achieving bottom-line results.What is the other?

A) Public relations' expanded role in directly achieving bottom-line results
B) The need for a strong management communication network and to hold supervisors accountable for effective employee communication
C) Advances in technology require greater skill to carry out the employee communication function
D) Employee disloyalty costs American businesses $150 billion a year
E) Public relations has the coordination and mediation necessary for dealing with employees