Western Digital, the Irvine, California-based maker of hard disk drives announced recently that it will recall approximately 400,000 of its 6.8GB per platter Caviar desktop hard drives, its flagship product, because of a faulty internal chip. The chip will not affect the disk drive motor until six to twelve months of use. This delay in the problem's appearance means that many consumers would not think to blame a Manufacturer of one of their computer's parts. But instead of taking the less expensive route of remaining quiet about the problem, Western Digital chose to offer Replacement disk drives for all the products that had the faulty chip. This action exemplifies:

Question

Quizplus · Accepted Answer

Western Digital's decision to recall and replace the faulty hard drives despite the delayed appearance of the problem reflects moral idealism, which involves doing what is right based on ethical principles, even if it is not the most cost-effective option.

Western Digital, the Irvine, California-Based Maker of Hard Disk Drives