"Holiday Inn Burlington is dedicated to providing quality hospitality product and service. Although we try to anticipate guest concerns before they arise, we understand that every customer is an individual who requires special attention." This is a part of their ________statement.

Question

Quizplus · Accepted Answer

The statement is referring to the overall goal and purpose of the business, which is the definition of a mission statement. The other options do not fit the context of the statement.

"Holiday Inn Burlington Is Dedicated to Providing Quality Hospitality Product