John is a salesperson for Ford vehicles in charge of large corporate leased accounts (such as car rental agencies) . He stops in to see his contact at Suncor Energy, one of his large corporate accounts, once every two months and often lets his contact test drive a new car for free to keep him interested and develop a strong personal bond. John is likely focused on which aspect of selling?
A) Order processing
B) Customer value creation
C) Order taking
D) Relationship selling
Correct Answer:
Verified
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