At which stage would a salesperson learn if her prospect liked to talk about sports before getting down to business or preferred to waste no time with idle chatter?

Question

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During the preapproach stage, a salesperson can gather information and do research about the prospect, including learning about their interests and communication preferences. This will help the salesperson tailor their approach and communication style to best meet the prospect's needs and preferences.

At Which Stage Would a Salesperson Learn If Her Prospect