Which of the following statements should the salesperson use to agree with and neutralize an objection?
A) "Where did you hear that? Your source must have erroneous information."
B) "Yes, you're right, it is lighter, but that is done intentionally to make your work easier."
C) "I think I might be able to explain that better to you after showing you this diagram."
D) "That's true. It does have a shorter shelf life, but that hasn't really been a problem. It is so popular it never gets to stay on the shelf that long anyway."
Correct Answer:
Verified
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