Level of service refers to:
A)breadth and depth of goods provided.
B)degree of product liability held by the manufacturer.
C)relationship between the manufacturer, the retailer, and the consumer.
D)degree of service provided to the customer.

Question

Quizplus · Accepted Answer

Level of service refers to the degree of service provided to the customer, including factors such as speed, reliability, responsiveness, and competence. It relates to the quality of the customer experience before, during, and after a purchase or transaction.

Level of Service Refers To