While shopping for clothes, a customer can find a dress with a broken zipper or a missing button. Retailers refer to this kind of merchandise damage as:
A)an opportunity cost.
B)an opportunity loss.
C)UIL (unexplained inventory loss).
D)shrinkage.

Question

Quizplus · Accepted Answer

This kind of merchandise damage is known as shrinkage, which refers to the loss of inventory due to theft, damage or errors in recording transactions.

While Shopping for Clothes, a Customer Can Find a Dress