Schneider National is a logistics firm that places on-board computers in each of its trucks. By using communication satellites, the Schneider's customer service representatives located in Green Bay, Wisconsin, can tap into a truck's on-board
Computer to find out exactly when a customer's order will arrive and the specific items included in the order. Schneider National is using a(n)to provide more
Meaningful information to its customers.

Question

Quizplus · Accepted Answer

Schneider National is using electronic data interchange (EDI) to provide more meaningful information to its customers. The on-board computers in each truck are connected to communication satellites, which allows the customer service representatives to tap into the system and get real-time updates on the delivery status of each order. EDI is a type of computer-to-computer communication system that enables the exchange of electronic documents between different companies or organizations. In this case, Schneider National is using EDI to share shipment information with its customers, which helps to improve communication and reduce the risk of delays or errors.

Schneider National Is a Logistics Firm That Places On-Board Computers