Which of the following customer service components is likely to be most critical for Ford when it purchases new-to-the-manufacturer automobile tires (tires put on new Ford cars)

Question

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Dependability and on-time delivery would be most critical for Ford when purchasing new tires for their cars, as they need a reliable supply of tires to ensure that their production process is not disrupted and cars can be produced and delivered on time to customers. The other components may also be important, but they are not as critical as ensuring timely and dependable delivery of tires.

Which of the Following Customer Service Components Is Likely to Be