All transportation modes can be evaluated using all of the following basic service criteria EXCEPT:

Question

Quizplus · Accepted Answer

Tangibles refer to the physical evidence of a service, such as the cleanliness of a vehicle or the appearance of the staff, which might not be a primary criterion for evaluating all transportation modes, especially those focused on freight or non-passenger services. The other options (dependability, accessibility, and frequency) are fundamental criteria applicable to evaluating all transportation modes in terms of their reliability, ease of use, and service intervals, respectively.

All Transportation Modes Can Be Evaluated Using All of the Following