Sterile Feral, Inc., is a non-profit organization that catches wild or stray cats, neuters them, vaccinates them, and releases them back into the wild. Veterinarians are particularly impressed with how dependably the organization is able to perform its promised service. With which service quality dimension are veterinarians most
Impressed?

Question

Quizplus · Accepted Answer

Veterinarians are most impressed with Sterile Feral's reliability, as they consistently perform their promised service of catching, neutering, vaccinating, and releasing wild or stray cats.