The LA Galaxy games plus the quality of play, the individual players of the team, the merchandise, the food, and activities all contribute to the total customer ___________.
A)time
B)perceptions
C)experience
D)value

Question

Quizplus · Accepted Answer

The sentence implies that all of these elements come together to create an overall customer experience. While "time," "perceptions," and "value" may all factor into the experience, "experience" is the best choice as it fully encompasses all of these elements.

The LA Galaxy Games Plus the Quality of Play, the Individual