For a single channel queuing system with finite queue, the value of SYMBOL 108 \f "Symbol" may exceed SYMBOL 109 \f "Symbol" because some potential customers are forced to balk.

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In a queuing system with finite queue, if the queue becomes full, potential customers may choose to not join the queue and leave the system. This is known as balking. Therefore, the number of customers who balk would not be included in the total number of arrivals to the system, resulting in a higher value of SYMBOL 108 \f "Symbol" (arrival rate) than SYMBOL 109 \f "Symbol" (service rate).

For a Single Channel Queuing System with Finite Queue, the Value