Which of the following retail servicescapes would support an upscale store image best?
A) stark tile floors.
B) exposed, bright lighting.
C) store personnel waiting at cash registers.
D) well-spaced, lightly stocked shelving.

Question

Quizplus · Accepted Answer

A well-spaced, lightly stocked shelving layout suggests an exclusive and premium shopping experience, which supports an upscale store image. Stark tile floors and exposed, bright lighting may create a cold and uninviting atmosphere, while store personnel waiting at cash registers may suggest a focus on transactions rather than customer service.

Which of the Following Retail Servicescapes Would Support an Upscale