In an organization that has empowered its front-line employees, the middle managers become ________.
A) obsolete
B) facilitators
C) inspectors
D) supervisors

Question

Quizplus · Accepted Answer

When an organization empowers its front-line employees, it means that they are given more decision-making power and autonomy in their work. This can make middle managers no longer needed as supervisors or inspectors because employees are able to self-manage. Instead, middle managers can become facilitators, providing support and resources to help front-line employees be successful in their roles.

In an Organization That Has Empowered Its Front-Line Employees, the Middle