Your top sales executive leaves your company to work for a competitor.Fortunately,all of her notes regarding prior dealings with customers have been captured in a:
A)Sales activity management system
B)Sales territory management system
C)Lead management system
D)Knowledge management system

Question

Your top sales executive leaves your company to work for a competitor.Fortunately,all of her notes regarding prior dealings with customers have been captured in a:​
A)​Sales activity management system
B)​Sales territory management system
C)​Lead management system
D)​Knowledge management system

Quizplus · Accepted Answer

Knowledge management systems are used to capture and store knowledge and expertise within an organization. This can include notes, documents, and other resources that can be used by employees to improve their performance. In this case, the sales executive's notes regarding prior dealings with customers would be stored in a knowledge management system so that other employees could access them.

Your Top Sales Executive Leaves Your Company to Work for a Competitor.Fortunately,all