Service organizations need to consider the fact that the services they provide are not consumed by the immediate customer,rather,services are typically passed on to customers farther down a distribution channel.

Question

Quizplus · Accepted Answer

Service organizations primarily provide services that are consumed by the immediate customer, as services are intangible and are often produced and consumed simultaneously, making it difficult to pass them down a distribution channel in the same way physical products are.

Service Organizations Need to Consider the Fact That the Services