Last month you purchased $300 worth of stationery and computer ink jet cartridges at a sale at OfficeEkwip.The sales assistant assured you that you were buying new best quality items.Before you walked into the shop you saw a sign that stated- 'No refunds or exchanges on sale items.' This exclusion clause was repeated on the sales docket.You have found that the stationery is thin and tears easily and the inkjet cartridges are refills that leak ink.Which statement best sums up your legal rights under the consumer protection provisions of the Australian Consumer Law?

Question

Quizplus · Accepted Answer

According to the Australian Consumer Law, consumers have a right to purchase goods of acceptable quality. This means that if the stationery and inkjet cartridges purchased by the customer are not of acceptable quality, then OfficeEkwip is liable for providing a remedy, such as a refund or replacement, regardless of any exclusion clause they may have in their sales contract. The customer does not have to accept the exclusion clause, as it is not legally binding.

Last Month You Purchased $300 Worth of Stationery and Computer