Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?
A)Financial
B)Internal Business Process
C)Customer
D)Reliability

Question

Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?
A)​Financial
B)Internal Business Process​
C)Customer​
D)Reliability​

Quizplus · Accepted Answer

The Internal Business Process perspective of the Balanced Scorecard framework focuses on improving processes and operations within the organization, including the development of new products and innovative elements of processes. This perspective also emphasizes time-based measures, such as reducing cycle times and increasing efficiency. Therefore, option B is the best choice. The other options - Financial, Customer, and Reliability - do not specifically address new product development, innovative elements of processes, and time-based measures.

Which of the Following BSC Framework Perspectives Deals with New