Managers can improve the performance feedback session by:

Question

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Encouraging an open dialogue allows for a two-way discussion and helps build trust between the manager and employee. This can lead to a more productive feedback session as the employee feels comfortable expressing their thoughts and concerns. Discussing only the areas of required improvement or where the employee met/exceeded expectations may not give a full picture of the employee's performance and may limit the opportunity for growth and development. Using a tell-and-sell approach may also be less effective as it may come across as one-sided and not allow for the employee's perspective to be heard. Emphasizing personality over behaviour can also be problematic as personality traits are difficult to change, whereas behaviour can be modified through coaching and feedback.

Managers Can Improve the Performance Feedback Session By