In one study, policies and procedures were changed for some elderly residents. Which change seemed to have the most beneficial effects on the residents?
A) Having the staff do many of the residents' daily chores and responsibilities for them
B) Explaining to the residents how the staff would now take care of their problems
C) Explaining to the residents that they have earned their rest and should enjoy it
D) Emphasizing to the residents that they have more control over how things are run than they may have realized

Question

Quizplus · Accepted Answer

Emphasizing to the residents that they have more control over how things are run than they may have realized seemed to have the most beneficial effects on the residents. This allowed them to feel a sense of autonomy and independence, which can lead to greater satisfaction and well-being. Additionally, it may have improved the staff-resident relationship and communication, as the residents may have felt more comfortable expressing their needs and preferences.

In One Study, Policies and Procedures Were Changed for Some