A help desk can boost its productivity by using _____,which allows IT staff to take over a user's workstation and provide support and troubleshooting.
A) high-level synthesis
B) wireless fidelity
C) word editing software
D) remote control software
Correct Answer:
Verified
Q23: Preventative maintenance adds new capability and enhancements.
Q24: Corrective maintenance _.
A) adds enhancements to an
Q25: Adaptive maintenance involves changing an operational system
Q26: _ expenses vary significantly during a system's
Q27: Adaptive maintenance _.
A) adds enhancements to an
Q29: When a user submits a maintenance request,the
Q30: Backup media can include tape,hard drives,optical storage,and
Q31: When a maintenance release methodology is used,all
Q32: Perfective maintenance _.
A) adds enhancements to an
Q33: The systems support and _ phase begins
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