____ is the ability to put yourself in the reader's position and to understand that person's situation, feelings, motives, and needs.

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of others. In business communication, it is important to consider the perspectives of the reader in order to create messages that are empathetic and responsive to their needs.

____ Is the Ability to Put Yourself in the Reader's