A strategy map is a diagram of relationships across the four dimensions of a balanced scorecard.

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A strategy map is a visual representation of the cause-and-effect relationships between the different perspectives (financial, customer, internal processes, learning and growth) of a balanced scorecard. It helps to clarify the organization's strategy and goals, and provides a framework for aligning initiatives and metrics to drive performance in each area.

A Strategy Map Is a Diagram of Relationships Across the Four