Differences in easily perceived characteristics, such as gender, race, ethnicity, age, and disability, give rise to surface-level diversity. The Atalissa scandal serves as a reminder that true fairness is not just a warm feeling toward the disabled, but the ethical responsibility of us all.

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Differences in easily perceived characteristics, such as gender, race, ethnicity, age, and disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes are known as surface-level diversity.The exploitation of the disabled men in the opening story is a tragic example of mistreating people for the ways in which they are different.Not only were the men abused by their supposed caretakers, but they also suffered workplace discrimination that kept them in debilitating roles without regard to their abilities and needs.In this chapter, we look at how organizations should work to maximize the potential contributions of a diverse workforce.

Differences in Easily Perceived Characteristics, Such as Gender, Race, Ethnicity