Job satisfaction leads to employee's organizational citizenship behavior (OCB).

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Job satisfaction leads to employee's organizational citizenship behavior (OCB). One reason is trust. Research in 18 countries suggests that managers reciprocate employees' OCB with trusting behaviors. Individuals who feel their coworkers support them are also more likely to engage in helpful behaviors than those who have antagonistic coworker relationships.

Job Satisfaction Leads to Employee's Organizational Citizenship Behavior (OCB)