Jane Allen, a campaign manager at a non-profit organization, often takes full credit for project successes even when her team members' contributions play a big role in achieving milestones. However, when projects receive setbacks, she blames her team members and sometimes states that the situation was beyond her control. Allen's behavior is an example of a(n)________ bias.
A)impact
B)anchoring
C)confirmation
D)distinction
E)self-serving

Question

Quizplus · Accepted Answer

E)Individuals and organizations tend to attribute their own successes to internal factors such as ability or effort and place the blame for failure on external factors such as bad luck or unproductive co-workers.This is known as a self-serving bias.

Jane Allen, a Campaign Manager at a Non-Profit Organization, Often