Managers at Flavors, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. Thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. In practice, this lengthy training program does help the company as a well-trained and flexible workforce is at their disposal at all times. The managers at Flavors use ________.
A) job rotation
B) vertical enhancement
C) telecommuting
D) job sharing
E) flextime

Question

Quizplus · Accepted Answer

This is an example of job rotation, or the periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level.

Managers at Flavors, a Restaurant Chain, Train Their Employees Such