With a deadline approaching, all seven members of Sharon's product development team were working round-the-clock and still the work was not completed in time. After the project was completed, Sharon spoke individually with the members to determine the cause for this delay. Many members complained, saying the work given to them was not in accordance with their roles. Some were unclear about which team member to approach when faced with a problem, and many underestimated the time and effort the project demanded. This team is characterized by ________.
A) a clear role allocation for all team members
B) dissimilar mental models
C) high degree of role clarity
D) excessively large team size
E) a strong climate of trust

Question

Quizplus · Accepted Answer

Effective teams share accurate mental models which are organized mental representations of the key elements within a team's environment that team members share. If team members have the wrong mental models, which is particularly likely with teams under acute stress, their performance suffers.

With a Deadline Approaching, All Seven Members of Sharon's Product