Which of the following communication channels provides the highest information richness?
A) e-mail
B) face-to-face conversations
C) online group discussions
D) voice mail
E) memos and letters

Question

Quizplus · Accepted Answer

Rich communication channels can (1) handle multiple cues simultaneously, (2) facilitate rapid feedback, and (3) be very personal. Face-to-face conversation scores highest in channel richness because it transmits the most information per communication episode.

Which of the Following Communication Channels Provides the Highest Information