Lionel Tucker has been asked to lead a virtual team on a project with a tight time schedule. While allocating the project to him, his manager impressed upon him the need to complete this project successfully and in time so that this client gains enough confidence to use their services in the future. Lionel and his team communicate via e-mail as the team members are located at geographically dispersed locations. They have not had even one face-to-face meeting as yet. In this case, Lionel must have an ability to ________ in addition to all the other desirable abilities of a leader to lead the team successfully.

Question

Quizplus · Accepted Answer

E)Online leaders confront unique challenges, particularly around developing and maintaining trust.Identification-based trust, based on a mutual understanding of each other's intentions and appreciation of the other's wants and desires, is particularly difficult to achieve without face-to-face interaction.Lionel's team would be least likely to experience high levels of identification-based trust.Online negotiations might also be hindered because parties express lower levels of trust.

Lionel Tucker Has Been Asked to Lead a Virtual Team