With regard to services, inseparability means that
A)products cannot be stored.
B)direct contact must take place for an exchange.
C)products have a physical presence.
D)none of the above apply to inseparability.

Question

Quizplus · Accepted Answer

Inseparability is a characteristic of services where direct contact between the service provider and the customer is necessary for an exchange to occur. This means that unlike physical products, services cannot be separated from the provider and delivered to the customer. The customer must be present for the service to be delivered.

With Regard to Services, Inseparability Means That