Inseparability refers to the
A)nonphysical nature of services as opposed to products.
B)fact that production and consumption are inseparable for services.
C)greater chances for variation in the performance of services than in the production of products.
D)fact that services cannot be inventoried but must be consumed when performed.

Question

Quizplus · Accepted Answer

Inseparability in services refers to the fact that production and consumption of services happen simultaneously and cannot be separated. It means that the provider and the customer are involved in the service delivery process, unlike in the case of goods where the production and consumption can be separated.

Inseparability Refers to the