Which of the following is true of process innovation?
A)It refers to incremental and constant increases in the efficiency and effectiveness of an existing process.
B)It refers to the process of choosing among various sets of activities that are caused by competing strategies.
C)It refers to the performance of a process in a new way with the objective of achieving improvements in response time, quality, and efficiency.
D)It refers to the installation of an entirely new process with the objective of meeting customer and financial objectives.

Question

Quizplus · Accepted Answer

Process innovation involves improving the performance of an existing process or performing a process in a new way to achieve improvements in response time, quality, and efficiency. It does not necessarily involve installing an entirely new process or choosing among competing strategies. Incremental improvements may be a part of the process innovation, but it is not the only focus.

Which of the Following Is True of Process Innovation