At the beginning of the year, Devonshire Company initiated a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data were collected for the current and preceding years:
A) 1.5350%
B) 1.1875%
C) 1.0000%
D) 0.8350%
Correct Answer:
Verified
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