At the beginning of the year, Mike Gioulis initiated a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data were collected for the current and preceding years: For the current year, internal failure costs are what percentage of sales?
A) 9.30%
B) 5.00%
C) 2.50%
D) 7.50%
Correct Answer:
Verified
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