Even under a zero-defects approach to quality, what types of quality costs will still remain?
A)Internal detection costs
B)Internal detection and appraisal costs
C)Prevention and appraisal costs
D)Prevention and internal detection costs

Question

Quizplus · Accepted Answer

Even under a zero-defects approach, prevention and appraisal costs will still remain. Prevention costs are incurred to prevent defects from occurring in the first place, and appraisal costs are incurred to ensure that no defects are found during the inspection or testing process. Even if a company is successful in preventing defects, they will still need to conduct appraisal activities to ensure that their products continue to meet quality standards.

Even Under a Zero-Defects Approach to Quality, What Types of Quality