Lower sales due to poor product performance is an example of
A) external failure costs.
B) an internal failure cost.
C) an appraisal cost.
D) a prevention cost.
Correct Answer:
Verified
Q70: Figure 21-7
At the beginning of the
Q71: Costs incurred because products or services fail
Q72: Figure 21-7
At the beginning of the
Q73: Quality training programs are
A)prevention costs.
B)appraisal costs.
C)internal failure
Q74: Over the LONG-TERM, prevention costs are expected
Q76: Figure 21-6
Brad Company developed the following
Q77: Downtime attributed to quality problems is a(n)
A)external
Q78: Figure 21-7
At the beginning of the
Q79: Costs incurred to determine whether products and
Q80: The costs of a consumer complaint department
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