The nurse manager is aware that conflict is occurring on her unit; however,she is focused on preparing for a state health department visit,so she ignores the problem.A factor that can increase stress and escalate conflict is:
A)The use of avoidance.
B)An enhanced nursing workforce.
C)Accepting that some conflict is normal.
D)Managing the effects of fatigue and error.

Question

Quizplus · Accepted Answer

Avoidance as a conflict-management style prolongs conflict and has a tendency to escalate conflict.

The Nurse Manager Is Aware That Conflict Is Occurring on Her