A restaurant asks their customers to fill out a questionnaire indicating whether their service was excellent, very good, good, or poor. The rating scale used is an example of the _____ scale.
A) ordinal
B) ratio
C) nominal
D) interval

Question

Quizplus · Accepted Answer

The rating scale used is ordinal because the responses can be ranked in a certain order (i.e. excellent > very good > good > poor), but there is no clear numerical distance between the categories.

A Restaurant Asks Their Customers to Fill Out a Questionnaire