In the hospitality industry the concept of perishability means
A) spoiled food that must be discarded
B) an unsold airline seat, hotel room or empty restaurant table
C) it is intangible
D) it cannot be measured
Correct Answer:
Verified
Q2: Each of the following is a characteristic
Q3: Key to being successful in the hospitality
Q4: Guest calls for reservations and a guest
Q5: Guest loyalty is
A) advertising the hotel
Q7: Empowerment is
A) allowing all employees to
Q8: Anyone who receives or benefits from the
Q9: You are being interviewed for an entry-level
Q10: Inseparability refers to
A) the fact that
Q11: Internal customers are
A) those who have
Q23: You are the owner of a new
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