According to the Legal Briefcase, "Upset at UPS", companies are still transitioning from past practices of using scientific management principles when managing employees. UPS is hiring "thinking" workers who can make a variety of workplace decisions themselves and are less tolerant of companies that place rigid rules and physical requirements on employees. In the past, occupational safety issues have cost the company millions.

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The article states that UPS is hiring workers who can make workplace decisions themselves and are less tolerant of rigid rules and physical requirements. It also mentions that past occupational safety issues have cost the company millions.

According to the Legal Briefcase, "Upset at UPS", Companies Are