Ruth Eday is sorry she ever hired Helen Highwater since Helen's work is sloppy and often late. Moreover, she doesn't get along well with most of the other employees and frequently initiates arguments. According to reinforcement theory, the only effective way for Ruth to deal with Helen's behavior is to wait for Helen to do something good, and then praise and reward her for the result.

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Reinforcement theory suggests that desired behaviors should be positively reinforced to encourage them to be repeated, but it also suggests that undesired behaviors should be punished or ignored. Therefore, Ruth could work with Helen to improve her performance through coaching, training, or feedback, or she could potentially terminate her employment if the behaviors persist. Praise and reward alone may not be effective in changing Helen's negative behaviors.

Ruth Eday Is Sorry She Ever Hired Helen Highwater Since