Herzberg's research identified several factors that did not necessarily motivate employees if they were increased, but could cause employees to become dissatisfied if they were missing or inadequate.

Question

Quizplus · Accepted Answer

Herzberg's theory distinguishes between hygiene factors (such as salary, working conditions, and job security) and motivators (such as recognition, achievement, and growth opportunities). Hygiene factors, while important for preventing employee dissatisfaction, do not necessarily motivate employees when increased.

Herzberg's Research Identified Several Factors That Did Not Necessarily Motivate