At Boss Motorcar Company, employees are grouped into teams. Each team is responsible for assembling an entire automobile. Boss gives each team freedom and flexibility to decide how to divide-up the work. The company keeps the employees informed about how their cars are selling, and even shows them the comments customers make about quality and performance on customer satisfaction questionnaires. Boss Motorcar Company is using a strategy of:

Question

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Boss Motorcar Company is using a strategy of job enrichment, which involves giving employees more responsibility, autonomy, and control over their work. By allowing each team to decide how to divide-up the work, Boss is providing a sense of ownership and involvement in the production process, which can lead to higher job satisfaction and motivation. Furthermore, by keeping employees informed about how their cars are selling and the comments of customers, Boss is providing feedback and recognition for quality work, which further contributes to employee motivation.

At Boss Motorcar Company, Employees Are Grouped into Teams