Some companies implement systems to reduce defects in finished products with the goal of achieving zero defects.What are these systems called?

Question

Quizplus · Accepted Answer

Total-quality management systems are implemented to reduce defects in finished products and achieve zero defects. TQM is a management philosophy aimed at continuously improving all aspects of an organization's processes, products, and services to meet and exceed customer expectations. It emphasizes a collaborative approach among all members of an organization to identify opportunities for improvement and implement solutions to prevent defects.

Some Companies Implement Systems to Reduce Defects in Finished Products